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Housekeeping Inspector
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-85752274

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Xanterra Leisure Holding, LLC

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  Job posted:   Mon Mar 12, 2018
  Distance to work:   ? miles
  3 Views, 0 Applications  
Housekeeping Inspector
The Housekeeping Inspector is a full time position. Inspects assigned rooms/hotel areas for proper cleanliness and professionally direct housekeepers and public area attendants as to what items need attention, ensuring adherence to Company standards and quality guest service.

+ Fully understand and support Xanterra Mission Statement and Core Values.

+ Inspect daily, entire assigned section (guest rooms, linen rooms, hallways, grounds etc.) to ensure cleanliness, safety and proper condition to meet or exceed departmental and company standards.

+ Assigns re-work to Guest Room Attendants if there are items found to be in non-compliance with standards, communicating in a professional and courteous manner.

+ Perform inventory duties on room amenities, mission linens, supplies and chemicals.

+ Report condition and status of guest rooms to Housekeeping management and Front Desk in an efficient and timely manner.

+ Maintain and uphold all Company policies; assist in the development of assigned employees through training and performance enhancement.

+ Report to Executive Housekeeper on the performance and/or behavior of the employees assigned to the inspector.

+ Must be able to perform duties of Guest Room Attendant and Public Area Attendant.

+ Must be able to perform duties of Bell Staff and Carpet Cleaner position.

+ Control assigned keys, master and guest room keys, and maintain security of all guest rooms, both occupied and unoccupied.

+ Enforce safety regulations, precautions, and information to provide a safe working atmosphere for self and employees assigned.

+ Communicate effectively with Executive Housekeeper, Assistant Housekeeping Manager, Front Desk personnel, Bell Attendant staff, Maintenance and other departments as well as our guests.

+ Maintain a courteous and helpful behavior towards guests and fellow employees. Exercise tact and discretion at all times while on duty.

+ Participate in established programs designed to further professional growth and development.

+ Assume duties of a Guest Room Attendant when necessary, learning to clean rooms within the time frame of Company standards, and able to effectively carry out duties of any assigned inspector shift.

+ Must log in Lost & Found items, call Lost & Found guests, as well as process Lost & Found cases according to Company policy and procedure.

+ Adhere to all safety, risk management and environmental policies when performing tasks, including wearing required personal protective equipment.

+ Other duties as assigned.

+ Ability to use correct telephone etiquette, communicating effectively during Lost and Found phone conversations, and/or guest conversations.

+ Ability to interact with a diverse range of guests and co-workers.

+ Ability to focus on details to adhere to quality standards expected by guests.

+ Must be flexible to work days, evenings, weekends and holidays as scheduled.

+ Must display leadership ability, and the ability to assertively address proper standards and assign re-work to housekeepers, public area attendant, carpet cleaner, etc. in a professional and respectful manner.

Requisition ID: 2018-15706

External Company Name: Xanterra Leisure Holding, LLC

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